Covid Safe Travel

INTRO Travel was created over 15 years ago to facilitate the most amazing and life changing travel experiences. All with unrivalled support throughout your whole journey.

Given the new world we’re now living in, our experience and dedication to safety is needed now more than ever. 

In line with the World Travel & Tourism Council's Global Safe Travel Protocols below are some of the extra measures we've implemented to ensure you stay safe and healthy on your next epic adventure with us. 

So once again you can kick back, relax and have an unforgettable adventure, all with the peace of mind you have a team of experts there for you every step of the way.

Should you have any questions regarding your trip, we are here to help. Our dedicated reservations and support teams will be ready around the clock to answer any of your questions or concerns. We stay up to date with relevant restrictions and measures in place regarding COVID-19 and will ensure the start of your awesome adventure is totally stress-free. 

Your Group Leader is there to ensure your enjoyment and wellbeing, and to answer any questions you may have. INTRO Group Leaders are also supported 24/7 by our dedicated operations team and are there to help you in any situation. All Group Leaders have recently undergone revised safety and hygiene training in line with professional health advice regarding COVID-19.

When travelling throughout your trip we may use several different methods of transport, from tuk tuks, taxis, private minivan’s, ferries, trains and planes. We are working with all operators to ensure that the relevant social distancing and hygiene standards are adhered to. Where necessary, this may include specific seat allocations, regular deep cleaning, the use of facial coverings and hand sanitisers. Your Group Leader will be there to advise you of any of these new processes.

We choose our accommodations extremely carefully and have a great relationship with all of our hotel, hostel and guesthouse operators. We will be working closely with all operators to ensure that all recommended hygiene and social distancing protocols are being met and maintained. Some of these increased measures will include the daily cleaning of your room with the focus of disinfecting all surfaces and most commonly used areas. After which no accommodation staff will enter your room and it is recommended that only the room occupants enter the room. In public areas within the properties, social distancing measures may be in place. Also where needed we may adapt room allocations to ensure social distancing measures can be maintained. 

Just like our accommodations, we have chosen our experiences and local operators with great care. We are proud to have great, long standing relationships with all of our activity operators and will be working closely with them to ensure that all recommended hygiene and social distancing protocols are being met and maintained whilst participating in any activity. 

Whilst exploring our awesome destinations, no trip would be complete without sampling the local food. We always encourage group members to try as much of the local cuisine as possible and will continue to do so whilst ensuring that the appropriate hygiene and social distancing standards are being met. We always try to reserve private areas in restaurants our groups dine in and where possible we will reserve outside seating options.

At INTRO we want all group members to feel safe and comfortable whilst travelling with us. As a result of the ongoing COVID-19 pandemic, the use of facial coverings, hand sanitisers, enhanced cleaning and disinfecting processes, as well as social distancing measures will be practiced where appropriate or deemed necessary on our tours. These will vary in accordance with mandatory guidelines and advice by the relevant authorities depending on the destination. All of these measures are in place to keep our group members, staff and operators as safe as possible. We recommend that all group members are prepared for such measures and ideally bring their own hand sanitisers and facial coverings should they be required. We will do all we can to provide these, however for your own comfort and ease we recommend bringing your own. And let’s all help keep each other safe and healthy while we get back to exploring this beautiful world once again!

GOT A QUESTION?

If you have any questions please don't hesitate to contact us.

You can message us on Live Chat, Email us, or call us.

Covid Safe Travel

INTRO Travel was created over 15 years ago to facilitate the most amazing and life changing travel experiences. All with unrivalled support throughout your whole journey.

Given the new world we’re now living in, our experience and dedication to safety is needed now more than ever. 

In line with the World Travel & Tourism Council's Global Safe Travel Protocols below are some of the extra measures we've implemented to ensure you stay safe and healthy on your next epic adventure with us. 

So once again you can kick back, relax and have an unforgettable adventure, all with the peace of mind you have a team of experts there for you every step of the way.

Should you have any questions regarding your trip, we are here to help. Our dedicated reservations and support teams will be ready around the clock to answer any of your questions or concerns. We stay up to date with relevant restrictions and measures in place regarding COVID-19 and will ensure the start of your awesome adventure is totally stress-free. 

Your Group Leader is there to ensure your enjoyment and wellbeing, and to answer any questions you may have. INTRO Group Leaders are also supported 24/7 by our dedicated operations team and are there to help you in any situation. All Group Leaders have recently undergone revised safety and hygiene training in line with professional health advice regarding COVID-19.

When travelling throughout your trip we may use several different methods of transport, from tuk tuks, taxis, private minivan’s, ferries, trains and planes. We are working with all operators to ensure that the relevant social distancing and hygiene standards are adhered to. Where necessary, this may include specific seat allocations, regular deep cleaning, the use of facial coverings and hand sanitisers. Your Group Leader will be there to advise you of any of these new processes.

We choose our accommodations extremely carefully and have a great relationship with all of our hotel, hostel and guesthouse operators. We will be working closely with all operators to ensure that all recommended hygiene and social distancing protocols are being met and maintained. Some of these increased measures will include the daily cleaning of your room with the focus of disinfecting all surfaces and most commonly used areas. After which no accommodation staff will enter your room and it is recommended that only the room occupants enter the room. In public areas within the properties, social distancing measures may be in place. Also where needed we may adapt room allocations to ensure social distancing measures can be maintained. 

Just like our accommodations, we have chosen our experiences and local operators with great care. We are proud to have great, long standing relationships with all of our activity operators and will be working closely with them to ensure that all recommended hygiene and social distancing protocols are being met and maintained whilst participating in any activity. 

Whilst exploring our awesome destinations, no trip would be complete without sampling the local food. We always encourage group members to try as much of the local cuisine as possible and will continue to do so whilst ensuring that the appropriate hygiene and social distancing standards are being met. We always try to reserve private areas in restaurants our groups dine in and where possible we will reserve outside seating options.

At INTRO we want all group members to feel safe and comfortable whilst travelling with us. As a result of the ongoing COVID-19 pandemic, the use of facial coverings, hand sanitisers, enhanced cleaning and disinfecting processes, as well as social distancing measures will be practiced where appropriate or deemed necessary on our tours. These will vary in accordance with mandatory guidelines and advice by the relevant authorities depending on the destination. All of these measures are in place to keep our group members, staff and operators as safe as possible. We recommend that all group members are prepared for such measures and ideally bring their own hand sanitisers and facial coverings should they be required. We will do all we can to provide these, however for your own comfort and ease we recommend bringing your own. And let’s all help keep each other safe and healthy while we get back to exploring this beautiful world once again!

GOT A QUESTION?

If you have any questions please don't hesitate to contact us.

You can message us on Live Chat, Email us, or call us.

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